The first step in designing any effective learning program is completion of a learning or training needs analysis/assessment (TNA). A training needs analysis is a process of gathering data and identifying performance requirements to determine the gap between required performance and existing performance so that training can be developed to address the gaps in organizational and/or individual performance.
This handbook provides an overview of the TNA process and a list of assessment questions in the following categories:
– Business environment
– Performance and metrics
– Budget and timelines
Only by asking questions, can we learn the best way to solve the problems we are tasked with addressing. This handbook and it’s pool of assessment questions will get you started in finding the right questions to solve your assigned problems and performance issues.
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